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Frequently Asked Questions
1. Are you a factory or trading company?
We are an original manufacture. You are welcome to visit our facilities.
2. What are your after-sales services?
We provide a Manual Installation SOP, video support, and online support. Overseas engineer support is also available.
3. What is your payment method?
We accept T/T through our bank account or trade assurance orders.
4. How can we ensure product quality after placing an order?
Before delivery, we will send pictures and videos for your quality inspection. You can also arrange for a third-party inspection organization.
5. How is the security of my payment guaranteed?
We operate under a valid business license and certificates. If preferred, we can use trade assurance services to guarantee your funds until delivery.
6. Is it possible to negotiate agency rights?
We are open to mutually beneficial cooperation. We provide agents with professional training and rights to sell consumable accessories to achieve better results together.
KS Housing
