❓ Frequently Asked Questions
Q1: How about the quality control?
A: Third party inspections (like TUV) are always welcome. All goods are released with MTC and stamped by TPI.
Q2: What is the estimated delivery time?
A: Generally 5-10 days if in stock, or 15-20 days for non-stock items, depending on the order quantity.
Q3: Do you offer product samples?
A: Yes, we can provide samples free of charge, though the freight cost is covered by the requester.
Q4: Is it possible to customize the steel structures?
A: Absolutely. We produce according to your specific requirements based on CAD or design drawings.
Q5: What value-added services do you provide?
A: We offer in-house painting, coating, pipe cutting, jointed welding, and mechanical fabrication per request.
Q6: Which trade terms do you accept?
A: We accept various terms including EXW, FOB, CFR, CIF, and LC.