Frequently Asked Questions
Are you a factory or trader?
We have 6 wholly-owned factories near major ports. This ensures that product quality, after-service, and costs are fully guaranteed.
Do you have a minimum order quantity (MOQ)?
No, we can ship as few as one single house.
Do you accept customized colors and sizes?
Yes. The house finishes and dimensions can be designed according to your specific requirements. Professional designers are available to help you create a solution that meets your needs.
What is the service life and warranty policy?
The designed service life is more than 20 years. We provide a 1-year warranty, and we continue to support our customers with replacement parts at cost price even after the warranty expires.
What is the average lead time for production?
Stock samples can be sent within 2 days. For mass production, the typical lead time is 10-20 days after signing the contract or receiving the deposit.
How do I install the houses after delivery?
We provide comprehensive installation support, including instructional videos, manuals, and online video consultations to ensure smooth and safe setup.
KS Housing
