Frequently Asked Questions
1. Can you provide drawing design services?
Yes, we have professional HVAC engineers to help you design the entire project of FCU application, including area/length of air ducts, to provide optimized solutions.
2. Can you provide installation accessories along with the equipment?
Yes, we can calculate and quote the necessary FCU installation accessories such as corrugated pipes, Y strainers, valves, wired controllers, and more.
3. Are customized services available?
Yes, optional functions include wet film humidification, specific control boxes, multiple filter grades, heating coils, and oil mist filters.
4. What is the typical delivery time?
For standard units, the delivery time is approximately 35-40 days.
5. What is the product guarantee and lifespan?
With proper use, the lifespan can be 10-15 years. We provide 1% free spare parts for maintenance and offer 24/7 technical support.
6. How is transportation managed?
Our professional logistics team helps arrange cost-effective and fast shipping services to your destination country.