Frequently Asked Questions
Can you provide drawing design service?
Yes, we have professional HVAC engineers to help you better design the entire project of FCU application, including area/length of air duct and optimized solutions.
Can you provide installation accessories along with equipment?
Yes, we can calculate and quote needed FCU installation accessories including corrugated pipes, Y strainers, valves, electric controllers, etc., shipped together as one package.
Could you please provide customized services?
FCU products have optional functions such as wet film humidification, specific control boxes, multiple filter grades, heating coils, and oil mist filters to satisfy different projects.
What is your delivery time?
For standard units, the delivery time is approximately 35-40 days.
What is your FCU guarantee?
Our products have strict quality control with a lifespan of 5-10 years for proper use. We also provide 1% free spare parts for maintenance and after-sales services.
Do you have technical support?
We have a professional technical team to answer questions 24/7, along with detailed user manuals included in the goods package.
KS Housing
